![]() While I can appreciate that Southwest needs to run a reliable operation, this memo comes across as borderline cruel. It makes you wonder what’s going on in Denver specifically that’s causing this, and not other stations. Obviously weather is horrible in many parts of the country, so it’s interesting how Southwest seems to specifically be struggling in Denver more than elsewhere. ![]() This SW flight had to turn around and go back to Tampa as there were no rampers at DEN available for it to land there: - □□ JonNYC □□ DecemA Denver-bound Southwest flight returned to Tampa My take on Southwest’s operational challenges Things didn’t look much better the day before, and still aren’t looking good today (though they don’t look as bad as yesterday). For example, on Friday, December 23, 2022, the airline canceled 32% of its flights and delayed 52% of its flights. Southwest is performing horribly operationally at the moment. Just how bad is Southwest’s operational performance? The company will apply mandatory overtime, regardless of an employee’s status if an employee refuses to work overtime, they’ll also be terminated.The company is denying any requests for personal absence, and ramp employees will be required to work their usual shifts failure to comply will also result in termination.Employees alleging illness will be required to provide a doctor’s note on the first day they return to work, indicating when the doctor was seen, and confirming that the employee was unable to work on the days of the claimed illness telemedicine appointments don’t qualify, and failure to comply with these requirements will be considered insubordination, and will lead to termination.In a memo to employees, the airline reports receiving “an unusually high number of absences.” The airline states it has an obligation to customers and to fellow employees to safely and efficiently run the operation, so the airline has declared a state of operational emergency. Things seem to be going well at southwest /5ChyDpAxv9- □□ JonNYC □□ December 24, 2022
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